Our goal is to truly put you above the brand and business - as without the support of tens of thousands of you in Singapore, we would not be here.
It is an honour to even have your interest and support and I want this opportunity to really showcase what our brand is about:
Exchanging your perfume in the comfort of your home is done as follows:
Hi, my order is #21094 and I'd like to exchange #23 for #29 at 21 Perfume Street, Fragrance Town, Singapore, 707 070.
I've left it at my riser *attach photo*.
*Discounted, discontinued, or older formulations are not eligible for exchange.
-
Dear all, as much as I will continue to offer the best and only the best - please do note the cost of the vehicle/labour for exchanges - if possible, do look to purchase another bottle for us to breakeven. Or please do smell the resemblances in stores or visit us before buying. If you're unable to, that's completely fine - I did not want to remove this guarantee and service as it is within our values, though it does directly hurt the business' survival. Thank you all, I'll do my best to keep improving.